My wife ordered a personalized metal…
My wife ordered a personalized metal tin bucket for her sister’s upcoming wedding, and the name inscribed was barely visible and completely blended in with the metal bucket - almost like it was not even there. We requested a refund and we were given two options to either only receive half of our money back for a refund, or a credit towards another one of their products. The customer service agent also informed us that if we want to replace the item the very same thing might happen again. Would definitely not recommend this company for personalization.