I ordered a shirt on June 14th
I ordered a shirt on June 14th, okayed my preview on June 16th and have not received any type of update since. It seems it has not been shipped yet and I only have a confirmation email. I reached out to the company support email just to get some info on my package and if it was somehow shipped and I just wasn’t notified and I have heard nothing back. I understand they are custom made products but ordering over a month ago and essentially being ghosted by the company is unprofessional. Today I receive this email to give feedback when I have yet to even receive the product. I’m honestly very frustrated. I’ve ordered from your website 3 other times and had no issue, which is why I felt comfortable ordering again, but that was my mistake. I’m also frustrated because I ordered a Hawaiian shirt, which would obviously be worn in the summer time but now I don’t think it’s going to arrive this summer. It was also an anniversary gift and again I don’t think it will be here in time. If someone from the company could just reach out and even be straight forward with me about why they’re behind on orders I’d respect it. The not answering and giving no updates leaves a poor taste in my mouth.