Don’t use eSalon. Go to salon or use Sally
The gel is always stuck in the bottle and impossible to mix correctly because of this. I never received notification order was preparing to ship so I could not skip if I wanted to. I kept track of when order was to renew and received no notification. I went to my profile on eSalon and couldn’t find nothing relating to my upcoming automatic order. I thought I must have accidentally skipped it. I ordered my color and received two shipments. I just received notification my order was shipping. I am positive I skipped this order bc I have more than enough hair color. My payment had already been processed. I could not cancel order online so I had to call. The woman canceled my order and was very rude. I decided I should probably cancel my subscription altogether bc it was becoming more of an inconvenience than the convenience I had hoped for. I asked if I decided to cancel my subscription could I do that online or should I call. She told me she already canceled my subscription. She canceled it without me asking. I clarified and she confirmed she canceled my order and my account/subscription. Problem solved.