My order has been sitting in customs…
My order has been sitting in customs for 15 days. While I realize that might not be their fault my issue is with customer service. I have emailed JJ’s House twice thru their customer service and have not received any reply back. At this point I need to recover my money as my event is in 2 weeks and I need to find something else to wear. Update: jjhouse has contacted me via email and has offered a full refund. I’ll let you know if it comes thru. Update: my money was refunded. Once I got customer service to respond the matter was handled efficiently. Going shopping now.