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PETE LALEZAS

United States

1 Reviews
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1 review

Turn5

I will never ever order a single part…

I will never ever order a single part from here. I order a rousch cold air intake and borla exhaust. I was sent the wrong cold air intake and the return process is ridiculous. AT makes this process painful. At first the customer service for this process was subpar to start with. When I received the link I was asked to enter my order number. Site kept telling my my order number was wrong. Had to call back again and start the process over. At this point AT asks you to take multiple pictures just so they can send you a return label. Again this their mistake not mine. After you jump through their hoops and waste time taking pictures you get the return label for fedex. Then you have to wait 7-10 days to get a refund. Again called service and seems like I get rides reps each time I called. I was told they have to receive the package and verify what’s in the box. Well did have to take pictures. I understand verification of what was sent back but there was no reason for all the other hoops to jump through. I will never order from here again. I will stick with summit or jegs before I order from here again. Absolutely terrible customer service. Especially when the mistake was theirs from The start. And they give a measly 10% off for all the aggravation and wasted time they caused.

2026-06-22