I give it one star because zero is not…
I give it one star because zero is not an option. I ordered a product specific to a country. First, there was no tracking information provided and when they did, it would not update. Th site would say my order didn't exist. I waited more than a month for the product. Finally, I contacted them and told them I no longer wanted the item. It was too late for me to use it. Then over a month later, the item arrived. WRONG item. Way too late. When I contacted them, they offered me to return the item at my expense (overseas fees) and they would reimburse me 9.00 USD. I paid 46.00 for the item. I let them know that their offer is an insult, I settled for a larger reimbursement and I would throw the item in the trash. It is of no use to me, since it is the wrong item. Once I replied with my settlement, they stopped responding. I am not defaming them, since I have all the emails, order and product to prove my statements. I will not publish my opinion. So, buyer beware. Order from this company at your own risk. If at any time they do the right thing, I will amend my review to show they did the right thing after all. Unless this happens, I stand by my review, with plenty of documentation to prove the facts I've stated.