Don't buy nothing
Back in May I bought a dino DNA for the first time for my son 5th birthday. We got all the pieces BUT NO DINO HEAD. Do not buy. I wrote them and sent proof. Finally in June they wrote back saying they where gonna replace the whole thing since they do not replace missing pieces. So I sent them all the information for the new Dino DNA to be shipped to me, however now nothing. This company is a scam. My video also went viral on tik tok about this and thousands of people say the same thing about this company. I waited this long to write this review to see if they would step up and take action for there promise but I have not heard nothing in weeks and now I realized this customer service is a joke and these toys are nothing but a scam. They definitely won't last long same like some of the toys who where the same way when I was a kid. If your gonna sell a product and your not gonna sell a complete item. Make damn sure your customer service is in check and you can resolve a problem. This company is definitely a scam, I also will be going to both my stores and making a sigh for customers to read because not everyone watches tik tok. To inform any one NOT to buy NOTHING from this company. It was my first time buying from them. However, never again and will make it to let everyone know too do NOT make the same mistake on buying none of their toys either. Zuru is a scam.
