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T Z

Israel

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1 review

Zengo

Banned for reporting bugs

Banned for reporting bugs. Broken UI. And a CEO with a short fuse — and not just in attitude. I was banned from their support just for reporting issues and refusing to act as their unpaid QA tester. When I asked them to stop spamming me with unwanted notifications, they demanded screenshots and logs. Sorry, but I’m a paying customer — not your employee. The cherry on top? The CEO himself once replied “tu m’as saoulé” (roughly “you’re annoying me”) when I politely pointed out UX bugs and glitches. Let’s just say his sense of professionalism is as small as… well, let’s just say his attitude. The UI/UX is a disaster: full of glitches, crashes, and inconsistent behavior. If their backend is built with the same carelessness, I honestly don’t feel safe entrusting them with my money. And despite being banned, I still receive spam notifications. So I get the worst of both worlds: no help, and constant harassment. I’m leaving this review fully expecting them to do what they always do: accuse reviewers of lying or not being real customers. That’s their signature move instead of taking responsibility. Avoid this company. They don’t care about users — only about silencing criticism.

2025-07-23Helpful 2