STAY FAR AWAY FROM STORAGE MART!!!!!!
I have been a customer since April 2022. In March 2025 our unit was broken into, which came to be found by the property employee 36-48 hours after the break-in. The process has been nothing short of a nightmare! Our unit was broken into and left half open during a severe thunderstorm down pour which also damaged MANY things as well as property stolen. StorageMart has now decided to let me know my claim is denied due to fraud!!! Even went to the point of saying i lied about the weather because she "lives in Missouri" and knows it didn't rain that day! Mind you her area code is at least 2 hours outside of mine, and despite the point of the property aware of the downpour of rain along with the officer taking the report, they are still trying to deny! I have only been given another number to contact someone else, which just leads to NOTHING!!! I am beyond furious with this business and their negligence in making sure people's property is properly taken care of when we pay a lot of money monthly to ensure this!!!! Rather they just have minimal security cameras along with them being so bad you can't even make out any images in their recordings. STAY FAR AWAY FROM THEM!!!!!!!!!!!