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Marcy

Canada

1 Reviews
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1 Useful

1 review

CALECIM® Professional

Buyer Beware!

Buyer Beware!! SCAM So, where do I start… I made a purchase beginning of July with this so called “business” The representative I had Joanne, has provided the WORST service I ever received. This product they sent out never got to me. So I called and Joanne never answers the phone (probably because she is the only 1 there) So I emailed her advising I should have received my package within the first week of ordering it. The product of course, never got to me. Then I had to ask to have it re-shipped. Do you think that ever got to me either? Nope. So again I emailed over and over saying I wanted a refund a few times, which was totally ignored by Joanne. After almost 2 months I received my order but only half of it. Joanne didn’t even give an option for a refund and said that they order is out of stock and will resend. I told her “NO WAY” Then when I tried to use their undereye contour cream, it looked like cottage cheese and smelled bad. I immediately emailed Joanne and she advised that there cream batched were fine and did not offer me a refund. I advised I will proceed with my lawyer, which is worth every penny because this company is NOT a company. There is Joanne and some other person. There is not laboratory where the products are made. They probably throw garbage product together most likely in their bathrooms or kitchens at home. This is a total scam. Don’t give them your money unless you want a long and disgusting process with these frauds. I am a beauty influencer on YouTube, Facebook and Instagram and I have already made it clear to everyone not to use this fake company. If I can help anyone not having to deal with such unprofessional and unethical dealings with these frauds, I am happy to do so. It's interesting that there is never a comment back from Joanne when I called them out on being fake and scamming. Joanne is also the only “service representative” So that should say a lot. They create their site so it looks legit, but it is not. There are a lot of scams out there and this person, Joanne falls into that category. The products I ordered were over $500 Joanne, tried her hardest not to help me. All she kept saying in her emails is “sorry” “Sorry” does not cut it for me. She knew exactly what she is doing and I guarantee she’s been doing this for a while and taking advantage of innocent individuals. Joanne is extremely deceiving, , cunning , a fraudster and stealer . Please everyone, do not let this woman take advantage of you!!!!!

2025-08-22VerifiedHelpful 1