Delayed and later canceled flight
I was so distraught when our flight was delayed as I was connecting in Turkey. As soon as the plane took off, I received an email that our connecting flight was canceled and we were given a new date which was the following day. On arrival in Turkey, we were promised a hotel as this was their mistake only to find out I needed a visa to be able to be to go to a hotel. I walked around that Airport until my feet hurt as we were directed from desk to desk, and my little was so tired he sighed and laid flat on the floor. I requested they fly us back to Manchester, which they did. I missed a lovely holiday which I had planned well in advance. On arrival back home I gave Boris and his team a try. Literally the good news came yesterday when he emailed me for my bank details and hurray! I received my refund. Has your flight been delayed or canceled? Give Boris and his team a try. One thing I will advise you to do. Be patient and let them get to work!. Boris thank you very much! 😊😊😊😊😊😊 By the way this happened August last year (2025)and I recieved my refund 2.2.26. So, really you need patience.