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Sean Hensley

United States

1 Reviews
11 Reads
0 Useful

1 review

US Mobile

Usmobile seems like a good company but starlink is a joke unless you want to buy a new reciever everytime the wind blows.

5 stars for the customer service and thats without having the phone service yet. My only complaint is the starlink service. $85.00 for the month and when i finally recieved the equipment it works for two days and dies. When i vontacted starlink they said i had to buy a new device!!! Seriously? The equipment isnt even made well. Theres no ground plug on the devices cord which for something designed to be outside seems ridiculous. The dish part is just a big flat panel with gaps all the way around the seam that look like theyd easily let water in and the first time the power goes out it just stops working snd youre told you have to buy a new device even though its rented? So for my 85 dollars i got two days of slow internet that never even came vlose to the 200mbps it was supposed to be. That said i would still want the service but not when youll be stuck buying a new device everytime it rains or the power goes off in the neighborhood because apparently starlink doesnt stand behind their shoddy equipment which is rented anyway and expects you to buy new ones every time it dies because they dont even ground the device in the outlet and the receiver panel is seperating all the way around it in a seam that should be watertight not have a very obvious gap that can let water into the panel. So for 380 dollars and twelve days later all ive hotten is two days of slow internet and told that i have to buy a new receiver. Im starting to question if it even is satellite as this equipment looks like it would have a difficult time connecting to cellular which is probably what it runs on let alone space.

2026-08-21