My name is Michael Jordan
My name is Michael Jordan, and I have been a VASA member for several months (and was a member in the past). During a recent visit, I experienced extremely unprofessional treatment from both a staff member and the manager. When I went to purchase a protein bar, the employee did not greet me, refused to engage, and only pointed to the register without saying a word. When I asked for his name and corporate’s number, he refused. The manager then came out and immediately reprimanded me without asking what happened, siding with the employee and escalating the situation. I left feeling disrespected and frustrated, and I have never been treated this way at any gym.