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Michael

United States

1 Reviews
3 Reads
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1 review

Lucy in the Sky

I ordered something 8 days in advance…

I ordered something 8 days in advance for the valentines weekend and got a tracking code that never worked and kept saying it was awaiting shipment so after about six days of that I reached out to the company and they told me I had to log on to a website to ask a question. I attempted to but that was unsuccessful in creating a login and password for this new account so I emailed the link that sent me the info about logging into the other website and told them my problem and I just needed to be able to speak with somebody. They emailed me back and I were able to tell me that it was in rout and I could not cancel the order at this point. I was upset with the tracking number that never worked and the shipping time was actually not late because it came within the amount of business days it said it might take but on the very last day. I won’t really have a use for the items for a while now but that is ok. Asking me to create a login to ask a question was silly when they could have just emailed me from the start or had a email to customer service. Thanks for listening. Mike

2026-02-18