Sketchy experience... but eventually received my order
Well ... I don't know what to say ... I placed an order on July 8th for two mens' shirts and a pair of shorts that I saw from ads on my YouTube feed. Visa card was billed immediately by an address in Great Britain. By July 24th I had not received a shipping notice, even though the Cklinen website says that orders usually ship in 7 days, and that a shipping notice would be sent -- so I sent an email to the link on their website. Got back a generic "please be patient while your order is be processed ..." and a screenshot of a Chinese tracking website -- "track718.us". Trustpilot has over 950 recent, completely negative, reviews of "track718.us" which state that it is an impersonation of another tracking site, that the tracking info is fake, and the package never arrives. So I called my Visa credit card number and reported the transaction as a probable fraud. And yet, here it is 27 days after I ordered, one day after I sent in the fraud report forms to my credit union's Visa card customer service, and the package showed up with the daily USPS mail delivery. The fabric of the shirts and the pair of shorts is very lightweight, very thin, polyester ... but the order has the correct items and sizes, and the shirts were only $25 each ... so ... my order did come through after nearly a month (and just 3 days before the Visa card deadline for sending in the fraud forms) I don't think I'll be a return customer