I so wish I had looked at the reviews…
I so wish I had looked at the reviews on here before I helped my elderly mum choose some shoes. They took ages to arrive, not boxed. Since when do new shoes arrive just in a plastic bag all squashed up together? None of them fit, but aside from that they look so cheap and almost certainly not an animal hide has been used in their manufacture. I now see that I’m starting the ‘negotiations’ to get a refund. 20% ‘compensation’ offered. What is that? Refund policy does not mention that I should expect to negotiate a refund. I’d rate them minus 5. I’m not one to give up on getting my Mum her money back. Luckily we paid using her credit card so I may have to go down this avenue and they can chase them down.