Delsey company that cares for their customers
We have been traveling with Delsey luggage for years. It is easy, light and overall comfortable for us in our advancing years. A recent travel experience resulted in some severe damage to the wheels of our well loved mid size suitcase. My husband felt he could handle replacing them with new wheels if we could get a set. Our inquiry about securing new wheels was quickly replied to with the unfortunate news there were no wheel replacements for our model. Wonderfully and quite unexpectedly we were notified they would be sending us a replacement for the suitcase. We are thrilled.