If the rating have less than 1 star I
If the rating have less than 1 star I would give it. Never been more disappointed with this courier service. The rider has cause drama. As a working person, we cant keep looking at the phone 24h. But the rider expect customer to respond within a second. But I didn't take too long to reply, only took about 3 minutes. If he need the location urgent. It's not a crime to call and ask nicely. Guess what happen next is. When I try to track the delivery, it's says parcel have been delivered although I did not receive it. Was so furious but still manage to ask the rider politely. For no reason he blame me for didn't give the location although it was already given to him. Without any hesitation, I am email to the Ninja and seller. If the parcel cost few ringgit I won't bother. But it cost a month salary. How come there's a people who are so not responsible and careless..The Ninja van Hq to take this case seriously as I see many people complaining about the service. This is why our country is not developing and left behind. People buy things not using leaf, they pay for it. Work hard to afford something. This is so unacceptable.