Converted into a SIMBA user since Dec…
Converted into a SIMBA user since Dec 2025. It’s literally worst telco both locally and internationally. For the first 2 months of my contract I receive no signal within my entire house (I don’t live in a jungle or anything). Tried reaching out to their help desk that took days to reply me and required me to fill in basic information such as my phone number, name etc over and over again (eh hello the ticket was literally issued under my hp no. and name leh don’t joke sia). Basically tons of redundant questions were asked then to reply them I need to refill-in all my information lol. Eventually they told me my area is still under “improvement plan” and provided me the option of installing a “signal enhancer” in my house. Guess what? Their “improvement plans” would be completed in Jan 2025 and the earliest date for them to install that “signal enhancer” is Feb 2025 (basically telling you to suck thumb and wait lor). After which, have to admit, there were so improvements within my living area. However, I work in the CBD compound, the signal there basically non-existent, let alone the signal in the underground tunnel. I’m typing this while I’m in the tunnel, on my phone’s notepad. I had to search for somewhere to post this review as soon as I gain access to internet. TDLR: don’t ever go for the telco plan that sounds too good to be true (500gb $12) If you work in the CBD and a SIMBA user, congratulation, working there, commuting there and back is a real test of patience. I am considering GOMO, let me know if it’s equally bad or worse.