“More Hoops Than Help”
⭐☆☆☆☆ "Complete Waste of Time" I put in way too much time and effort here only to be nitpicked at every turn. I bent like a pretzel trying to meet their requirements, but in the end I realized I’d be better off with another company. My 2012 Toyota Tacoma is worth way more than the $4,000 loan I was asking for, yet they acted like they were doing me a favor. What really turned me off was how nonchalant they were about losing me as a customer. My assigned agent (Nam) hid behind colleagues who acted clueless, calls weren’t returned, and some even sounded like they were half-asleep on the phone. Overall, just a nightmare experience.