Very very unethical business
Very very unethical business. Be careful when booking through them. They do not charge cancellation for cancelling any flight tickets that have yet to be issued but instead charge you an est. USD100 for any changes to each ticket marked as "ADMINISTRATIVE FEE", don't book unless you are definitely going to take the flight and not making changes. Doesn't matter whether or not it has or has not been issued, they offer no recourse. After your tickets have been cancelled, there is no way to also contact them as the booking number will no longer be in the system. Hotline to call is also not able to be reached at all.
