Products Were Never Delivered
SHAME ON ME for not checking out this company prior to ordering! I placed the order with a committed delivery time of 3-6 days per my order receipt). Fifty-six (56) days later the products still are sitting in Customs and have not been delivered despite multiple email exchanges with the company. Fortunately, I paid the merchant using PayPal, I escalated the matter to them, and I had a favorable outcome (thank you to PayPal). Had I done what I normally do and checked out Puzzle Up, I would have known that Puzzle Up has a long history of reviews from disappointed customers. There are many stories customers buying "on sale" puzzles which unbeknownst to the customer are drop shipped from China and end up having excessive delivery times (...or no delivery at all). They promise fast deliveries and then provide calm, reassuring responses to your emails from their "customer service" rep "Anna". They are a dishonest, deceptive company and I would not recommend doing business with them.