THEY DO NOT STAND BY THE QUALITY OF…
THEY DO NOT STAND BY THE QUALITY OF THEIR GOODS!! I’ve ordered from Baltic Barn previously, cute items that I felt good in. On my recent order I ordered a dress (which was not inexpensive), the first time I wore the dress, the seem split on the breast. I notified the company, sent a picture and requested another dress be sent as a replacement. Not a refund, simply a replacement. The customer service representative refused and in summary said the dress was worn therefore can not be returned. They said that I could not prove that this happened during shipping and since the tags are off, there is nothing that they can do. No replacement, no refund, no partial refund, no coupon for a future order, simply a “you are out of luck” email. Poor customer service. Poor quality control. Poor way for a company to be run. I will not be giving my hard earned dollars to Baltic Barn again.