Subscription i never agreed to
Initially, I thought it´s just one payment (1€) for one transcript. What can go wrong? Apparently a lot. The preview of the transcript seemed quite good. After I bought it I was very disappointed. The transcript did not meet the standards required for my work, whatsoever. Then a week later, a receive the bill for my 30€ subscription to which I never agreed nor did I subscribe to anything. I immediately contacted customer services. They were very quick and helpful. It was probably AI, though.