Think carefully about using this company
Wow - where to start. First, the wrong bike was sent, and it took 8 weeks to receive the correct bike. Once the e-trike arrived, I had it professionally assembled and took it for a test ride. Within a few blocks of peddling, I realized this definitly is not the bike for me. I immediately had the bike professionally deassmbled and sent back for return. After 5 weeks of attempting to get my refund I had have a lawyer get involved to revolve the issue. I want to give them the benefit of the doubt as I beleive they are a small company and I love supporting small businesses and honestly I would have understood the accidental shipment of the wrong bike and I would have been fine with the whole hassle of everything had I not needed a lawyer to finally get my money back. Needing a lawyer to get a refund is what prompted me to finally write this review as I want others to know what they may be getting into.