Warranty scam
Two years ago, I bought a laptop bag with a lifetime warranty. Unfortunately, it has torn in several places along the seams, and the zipper is also becoming unusable. I took good care of the bag and looked after it. I wanted to claim the warranty, but Targus refused, saying that the tear was caused by wear and tear, not a defect in the material. All this based on a few photos. Reading the forums, several other customers had the same experience. Targus does not want to honor the warranty it has undertaken. This is completely unacceptable! I DO NOT RECOMMEND ANYONE TO BUY ANYTHING FROM THIS COMPANY! I suggest that anyone who has had the same experience should enforce the warranty through legal means!