At this point, I cannot recommend it.
Review of AI Video Generation Plan and Customer Support Experience This review is based on my recent customer support interactions and the issues encountered regarding the purchased plan. Inconsistent Customer Support I experienced significant inconsistency in the information provided by the customer support team. Responses from the same representative were not always cohesive and, at times, provided contradictory details regarding the plan's terms and credit allocation. Misrepresented Plan Details and Credit Confusion The plan was initially advertised as “AI Video Generation – $109 / Permanent.” This offer was later clarified to represent an allocation of 1,000 credits (estimated to cover approximately 100 videos). The actual credit allocation process was highly confusing: Initially, 100 credits were added, with another 100 added the following month. I was advised to utilize the first 100 credits, as they were supposedly non-permanent, yet they ultimately rolled over to the next month. The confusion peaked in the third month when the "Privileges" section displayed the confusing status: Lifetime Plan Expiration Date: Unlimited Video Repair Available: 100/100. Upon contacting support for clarification, I was informed that the full 1,000 credits had been granted and were simultaneously marked as “Used Up.” This contradicts a prior month’s display of Lifetime Plan Expiration Date: 2025-10-02 Expired Video Repair Available: 0/10 and the displayed current available repair credits. Support’s only definitive response was that the 1,000 credits were used, without providing context for the display discrepancies. I suspect this issue may be related to a change in the AI video generation cost (e.g., from “10 credits per generation regardless of lenses” to “10 credits per lens”), but the reported usage still does not align with my actual consumption. Due to the complete lack of a clear record showing how the 1,000 credits were utilized, I am formally requesting a detailed usage statement via email. Critical Lack of Clarity on Commercial Usage I recently learned, only after purchase, that certain AI cover and voice features included in the plan are not available for commercial use. Had this significant restriction been clearly disclosed as a prerequisite to purchase, I would have undoubtedly reconsidered investing in this specific plan.