Bad management
I was in the store on portsmouth blvd in Chesapeake. I went in to buy some deer park water I noticed the cost was $6.79. I told the manager Walt that sams club had this item for $6.48. He shrugged and said are you going there for $.30. I said yes so he just walked away as if he didn't care. I said I see how much you care about it. He was like oh well. I guess he thought about it and walked back past me and said. Oh I thought you were talking about our brand it all taste the same. I didn't say anything but I will say your manager needs more training. I work with the public everyday and this isn't the way you treat your customers. I see why bj's membership is low. You all need to d more training your people.