Received hot spoiled food. No refund.
My box was a day late and everything was completely spoiled. I reached out more than once to try to get a new box or a refund and have yet to hear back. $98 for nothing. It was my first box since 2022 and I am very worried about the next. **update** After waiting three days to hear back I finally got a reply and was compensated $20 on future boxes. My ENTIRE box was ruined and I was unable to salvage anything to make a full meal. I think a full refund is in order. But I guess paying that much for some spices and tortillas is worth it.