Customer since 2019, back when Noteburner was just a wee little lad
I have been a customer of theirs since 2019. I purchased the software for the features and I stayed with the software for the support. The support team is responsive, knowledgeable and always helpful. I'm interested in seeing what new features they will bring to the software in the future, but until then and beyond, Noteburner will be my audio converter of choice.