BRBrinks Home™★★★★★
More Theft from Brinks Home Security.
Again, I am getting the run around from Brinks Home Security!! I was charged $35.28 for a month of services I don't have!!! Why are you all so incompetent?! Why do you continue to drive customers away? Why do you try to coerce and scam customers on a daily basis? I am tired of your abuse and will continue to report negatively on your business on additional platforms until you credit my account! What gives you the right to steal from hard working people? I want my account credited ASAP!
2026-03-14
BRBrinks Home™★★★★★
Brinks Home Security, Too Little, Too Late.
I just received a message that I am relieved from the contract with Brinks Home, however, this only happened after I wrote to the executive staff, plus I am sure that my review on Trust Pilot convinced Brinks Home that I should be relieved of my 15 years of loyal service!! Every single person, for 3 days straight denied my request to cancel for poor service and a faulty system . I was instructed to pay nearly $1300.00 to end the contract!! Do you realize how much stress and anguish I went through for Brinks to finally do the right thing??!! How many other customers are being bullied with scare tactics from employees who are trained to show little care and consideration to long term customers. Brinks Home customer service team is horrendous at every single level. I spent hours upon hours with no resolution!! How do you think that made me feel!!?? Now you ask me to change my review?! My reviews will remain until Brinks Home starts treating people with respect and dignity, not cruel and dismissive!
2026-03-09Helpful 1
