I purchased a wig 8/8/2025
I purchased a wig 8/8/2025. And it was marked delivered 8/15/2025. I notified customer service and they asked to take a picture of my front door so they could verify the picture that was taken. I did in return. I was answered back with so sorry 😢 dear we will follow up with the delivery company. Then I followed up again 8/19/2025 and was told that they were still waiting for the delivery company to respond. 8/28/2025 I asked for the status and was told they were waiting for the deliver company to respond. 9/2/2025 This was their response….. hello dear we are sorry to keep you waiting as shipping company also need to check with local deliveryman , it will take longer than usual could you please give us more time ? sincerely hope you could understand I responded…. Hello , The lack of communication with you and the company isn’t professional. Not to mention the duration of time I’ve been waiting. Please refund me and take up the delivery issue immediately with the company you utilize. Thanks I also disputed with PayPal and they lied and told them that I was refunded and they never mentioned that the item was delivered to the wrong address. So my dispute was denied. This company refused to refund me and they take forever to respond.