Amazing customer service!
I’ve been a customer of Rihoas for years and I always love how beautiful the clothes are! I’ve never had to contact customer services before however this time I accidentally ordered an XS which wouldn’t fit me in a billion years, I asked if I could exchange as this was 100% my fault for not being careful when purchasing but customer services allowed me to re-purchase the top at a discounted rate to save me on shipping costs. I was very surprised at how kind and above and beyond the advisors went for me, Margie and Yuki were so wonderful and they really helped me! I’m extremely grateful and honestly Rihoas has a customer for life in me. Having employees like this make all the difference in a company and I hope this is fed back to them as they deserve all the praise they can get! Thank you again :)