The Wall Between You and Your Hired Editor
I had a good experience with the Sr. Publishing Specialist, but everything else afterward felt off. I ordered the Line Editing service for my manuscript, the most expensive package with the stylistic editing features I thought would serve me best. When I received the editor's basic comments and suggested changes, I did not see any evidence that I received the additional editing services as advertised. When I asked for a simple phone call or more information, I was tasked with "show us what the editor missed" requests. How can I tell them what they missed if I hired them to tell me what I may have missed? Ridiculous. I had apparently hit the wall that exists between the "editor" and the "writer. It's called Product Support. From there, the service declined. Phone calls and voicemails went unanswered for days at a time. No one called me back; they just sent emails asking me the same thing I noted above. Obviously, I was misled by their slick advertising (which is very good). I will now be using a different provider for the formatting, design, and publication of this book and its subsequent sequels, which have already been written.