They just cannot get it right anymore
Dinnerly and Marley Spoon can’t seem to figure out how to properly package their boxes for moderate summer heat. I’ve had to throw away three full boxes (6 meals each) due to the box being packed without the proper packing materials and enough ice packs to ensure everything is delivered at a safe temperature. Imagine buying chicken at the store that’s room temperature, that’s what they’ve been delivering. I think part of their problem is FedEx — they simply do not handle these packages properly. I’ve recommended Dinnerly and Marley Spoon to so many people, and everyone is experiencing the same issues I’ve experienced over the past month. It’s very sad because we’ve absolutely loved everything about them, and have depended on the service because it makes my life so easy living in a rural area without a decent grocery store. I cannot recommend them at this time. Hopefully the team they have that monitors these posts doesn’t reply with their generic answer. The fact is they’ve moved everything to their new state-of-the-art facility in Newark, NJ, but they went with the lowest bidder (FedEx) to distribute their product nationwide. If I were an executive at Marley Spoon, I’d be handing out pink slips left and right, and I’d negotiate the best deal possible with UPS. I’d pay $5 more a week for delivery from UPS.