Excellent service manager
I would like to express my sincere appreciation for the outstanding support I received from Ms. Belinda Castro. As an international scholar who was not very familiar with the insurance system, I was initially confused and worried about meeting the insurance requirements set by the university. However, Ms. Belinda Castro guided me through the process with great patience and clarity. She carefully explained the details of the plan, compared the requirements, and reassured me at every step. Thanks to her dedicated assistance, I was able to select the appropriate insurance plan with confidence and peace of mind. This experience made me feel truly supported as a foreigner navigating an unfamiliar system, and I am deeply grateful for her professionalism, kindness, and commitment.