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United States

1 Reviews
3 Reads
1 Useful

1 review

VASA Fitness

Vasa app is piss poor

Vasa app is piss poor. Used it to get a membership and it registered me for the gym of its choice as it never gave me an option to choose one. Called customer service after my app showed the incorrect gym. They admitted they know this happens but I would still have to pay the $25 gym change fee. I disputed it and they said I can “wait until there’s no change fee or pay the change fee and switch gyms now. Absolutely a joke of a company and customer service. They also said the app has issues and we should apply to join online. However online it said to use the app.

2025-09-24Helpful 1