The Cin7 Omni Support Team are the Very best!
Support from Cin7 is always helpful and if a solution to an issue can't be immediately resolved they always follow up after taking the necessary time to find out a solution or work-around. It's not always a Cin7 issue but rather operator error or mis-understanding. The support team will take the time to explain and solve the issue. There are also numerous ways to contact support or contact if and when needed.