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Unhappy Customer

United Kingdom

1 Reviews
1 Reads
1 Useful

1 review

Arveilo

I would go no stars if that was an…

I would go no stars if that was an option. Long delivery, the shoes turned up in a plastic bag so squashed. I thought they looked small and realised they’d sent totally the wrong size. I asked for return and refund details and was asked to send photos as proof. I did this and then was told I had to return to Dubai at my own cost including any taxes, VAT etc. I complained saying it is totally their error so the cost shouldn’t be on me. I was told it would be escalated then no reply. I complained again, no reply. Avoid at all costs, low quality product and very poor customer service

2025-09-27Helpful 1