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Penny Capps

United States

1 Reviews
1 Reads
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1 review

Teachersgram

Company Corrected Mistake

***Updated to Add*** Teachersgram has since reached out once again to correct the mistake. I appreciate them hearing me out and understanding my frustration. They are now going to replace the shirt that was defected. This action goes a long way! Teachersgram reached out about my previous order of 3 shirts. I left an honest review that I was happy with how the shirts fit but one of my shirts did in fact have a defect with the thread in the center of the back, causing a small hole that has now gotten much bigger. I can no longer wear the shirt. The company reached out about my review stating they would like to see pictures because they wanted to correct the mistake. I responded with pictures 3 days later only for them to tell me ‘sorry, it is past the 30 day return date’. First of all, I waited 25 days to finally receive my order and did not notice the mistake until I wore the shirt a week later. Secondly, the company reached out to me way past the 30 days asking to make the order correct. Why do you ask for a chance to correct the order (past the return date) only to tell them sorry, it’s past the return date. Needless to say I won’t be ordering from them again. There isn’t enough time for the personalized items to travel from China for me to inspect the order and ask for a refund if it isn’t correct.

2025-09-29