Awful customer service experience
Awful customer service experience. I contacted them about an issue with my e-scooter and had to repeat the same details at least five times because the agent was either unresponsive or clearly not paying attention. Every reply felt like starting from scratch. It’s frustrating and a complete waste of time. For a company selling expensive products, I’d expect basic competence and accountability, but instead it feels like they don’t care once they’ve taken your money. Avoid.