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Deborah Morton

United States

1 Reviews
3 Reads
2 Useful

1 review

Mooyius

RETURN POLICY!!!!!

I ordered a dress I normally wear a size 2 it was too small so when I received it and it didn't fit I immediately ordered it in the next size bigger(4-6) with the plan to return the other one. There are no instructions on how to return. Notified customer support they only want to give me 20% of my money!!!! This is the 3rd day I have sent them a mail on getting instructions to send back . The first 2 days they respond on just giving me 20% back of my money and today no response....it would be nice to know return policy before ordering!!! I love the dress I now have paid for 2 dresses just need to return the one that does not fit.. this dress runs small as I normally wear a Size 2 in everything and it is way to small I would like to be able to order in the future but very concerned about returning g something. I have been trying for 4 days straight to get a answer on how to get a full refund

2025-10-01Helpful 2