5 star customer service
I am extremely happy with the excellent and timely service I received from Flavair. There was a issue in the shipping of the package and 3 of the advent calendar bottles were broken. I left a message about the damaged bottles, and within minute I had a response. I have never seen such an immediate reaction to email. Corky started, which later I found out that he is their AI respondent. Rochelle took over and after sending pictures of the damage, she let me know that she would be sending me out another advent calendar, All of this from start to finish was about 20-30 minute. I feel Rochelle went far and above all of my expectation. Thank you so much Rochelle. Through out all of my interaction, Flavair is a top notch and 5 star rated company that puts costumers first and foremost. Flavair is blessed to have the likes of Rochelle as one of their customer service employees. For all of the above I will defiantly be a lifetime customer.