SCAM ALERT!
SCAM ALERT!! I purchased a propane tankless water heater instead of natural gas unit by accident. When I went to install it I realized my mistake and reached out to Belle Flame to return the unit per their policy. They were very slow to respond and did not help in returning the unit so I filed a claim through my credit card company. Once I filed the claim they agreed to return the unit and sent me a packing slip. I mailed the unit back to them and they have ghosted me since. I tracked the return and saw that it was delivered back to them but they have not refunded my money or responded in any way. This company is a scam. STAY AWAY!!