TON deposit stuck for over 3 weeks — no response from Poloniex support
I made a TON deposit from my Kraken account to Poloniex on September 11, but it has still not been credited after more than 3 weeks. The support ticket (#1809552) was created on September 12, and support initially acknowledged it but never resolved the issue or replied again, even after multiple follow-ups. Transaction details: TXID: 6b7a2dbb8abe36faaeb28019ec78dabc3e498ef6b30a5a814da6360c78e4b14b Deposit address: UQAHPUUjBEAq9ZtRc3Ot1LUoEvu3cRd22BB-7RhpLrXVHHOw Memo: 1579450628 This transaction was fully confirmed on the TON blockchain, and the destination address and memo exactly match the details provided by Poloniex. Please escalate this to the deposit recovery team urgently — it has already exceeded the promised resolution time.