Unreliable & Negligent
Yanwen is an awful shipping company that companies like Makeship use to deliver plushies that people have bought. Not only did my package get stolen, but the person who delivered said package placed it in an open area in a TOTALLY DIFFERENT building number than what was on the package. The fact that this was limited edition and that Yanwen has no customer support overseas is extremely frustrating, especially because it's very apparent that the deliverer just completely ignored that it was placed in the wrong building. They had even taken a picture that clearly showed that it was in the wrong apartment building. I'm never ordering from Makeship again, not unless they change their carrier from Yanwen to a provider that actually knows what they're doing.