Zero response/support after order placed...
After receiving acknowledgement of my order, two weeks later, I still have not received a delivery window. With a vacation coming up. I have tried chat requests (there is NEVER anyone to chat with), email, and more than a dozen phone calls, again NEVER anyone actually picking up the phone, without being able to determine when, or even whether my order will ship. I have been diligent in leaving order number, phone and email information on the numerous voicemail messages I have left, but without a single response from Elehear. I cannot determine if my shipment will arrive before my upcoming vacation, and it is frustrating to not be able to reach a human being, despite their claims of 'American English-speaking' support. I am extremely dissatisfied at their lack of response/support.