Ridiculous service
I bought the mini brands fill the fridge, refrigerator. It should come with a make it yourself pudding and with a soda can and ice scoop. You can't get these items by yourself. And a working UV light. Well I got 2 puddigs and no soda can or ice scoop. And the UV ligt was not working well, and that ruined the puddings en some other make it yourself items. I filed a complaint and sent multiple request saying could you please look at my request? It took them 4 weeks to finally awnser me. They asked me for a lot of proof, and I gave them all of it. In a few days they responded each day on all my questions. Then they said they were ready for compensation, and all they offered was a random ball with 5 items in there, and I already collected a lot so there would be nothing new in it for me. When I said I was dissapointed with this and asked if they could do anything else, like replace the refrigerator that I got because it was not working and not complete like they advertised!? They start ignoring me. So now I have sent them 5 mails already asking for a responde, but they have just been ignoring me for the past 2 weeks. SUCH BAD CUSTOMER SERVICE! AND THAT FOR SUCH A BIG COMPANY
