Didn't receive confirmation email
I purchased tickets on a Friday. I didn't receive a confirmation email but my debit card was charged. I spent time trying to email the site I purchased the tickets from. Neither email on that site worked. I found a site with another email. No response. I called the number on the second site. They gave me the web address for Etix. I finally got my confirmation on Wednesday of the following week. It took a lot of effort.