Honestly shocking customer service
Honestly shocking customer service. When you talk to customer service it’s an ai chatbot. However it’s clearly rubbish at the job. You have to chase up so many times to still get no response or get a response from people that don’t even read your issue. I was told by the chatbot that my order was cancelled after I asked it to. Then I get an email a few days later saying it’s shipped? Contacted them multiple times and keep getting told it’s been more than 24 hours so they can’t cancel. Even after uploading the evidence. Going to dispute this with PayPal now.